PRIVACY POLICY
At PSC Padashala, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how information may be collected, used, and protected when you use our website, mobile application, courses, mentorship programmes, and related services.
1. Information We Collect
We may collect information that you provide directly to us, including your name, email address, mobile number, account details, profile information, course enrolment details, and information submitted through contact forms or support requests.
We may also collect certain technical and usage information when you use our website or application, such as device information, browser type, IP address, and interactions with the Platform.
2. How We Use Your Information
We may use your information to:
- Create and manage your account
- Provide access to purchased courses, mentorship programmes, and learning resources
- Process enrolments and support transactions
- Communicate important course, account, and service updates
- Respond to enquiries and provide learner support
- Improve our website, application, courses, and services
- Maintain the security and proper functioning of the Platform
3. Payments
Payments may be processed through third-party payment service providers. PSC Padashala does not directly store complete credit or debit card details. Payment providers may process information according to their own privacy policies and applicable requirements.
4. Cookies and Analytics
Our website and Platform may use cookies or similar technologies to support functionality, understand usage, improve performance, and enhance user experience. You may manage cookie preferences through your browser settings, although some features may not function properly if cookies are disabled.
5. Sharing of Information
We do not sell or trade your personal information.
Information may be shared only when necessary with trusted service providers that support the operation of our Platform, payment processing, communication, analytics, technical services, or when required by law.
6. Data Security
We take appropriate measures to protect personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain legitimate records, resolve disputes, and meet applicable legal or operational requirements.
8. Your Choices
You may request access to, correction of, or deletion of your personal information, subject to applicable requirements and the operational needs of your account and purchased services. You may also contact us regarding privacy-related questions or concerns.
9. Third-Party Services
Our Platform may contain links to or integrate with third-party services. Their privacy practices are governed by their own policies, and PSC Padashala is not responsible for the privacy practices of independent third parties.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, practices, or requirements. Any updates will be published on this page.
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